Customer Insights

Listen, understand, and respond to your customer across millions of interactions. Magnify customer delight while addressing key concerns.

Brand Intel Customer Search

Audience insights tools

Enhance your understanding of your customers by enriching existing customer records with demographic, social, professional and geographic information. Quickly create passive or active listening polls by creating queries across online forums and social platforms.

Customer AI models

Predict customer churn, manage attrition risk, and drive customer loyalty with pre-trained or custom AI models to model key behaviors. Create micro-targeted response strategies across hundreds of customer segments.
Brand Intel Customer Search
Brand Intel Customer Search

KYC/AML Option

Automatically vet applicants against established compliance frameworks. Enhance your investigations by expanding a single piece of information into a complete online identity.

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